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Installation Windows 7 SP1 fails with exit code -2147023293

by Dieter on March 17th, 2011

Today at work I was testing the installation of Windows 7 Service Pack 1 using the SCCM Software Updates Installation components. The installation of the update failed on my test machine and when looking at the SCCM log files it appeared that the installation failed with an exit code -2147023293  and 0×80070643 which basically indicated a fatal error during installation. As these error codes were to generic, I had to look deeper to find the exact cause of the installation failure.

The next step was to have a look into the CBS.log file (c:\windows\logs\cbs\cbs.log) and there I found the following entries listed:

2011-03-17 10:14:44, Info CBS SPI: Reporting AC required event
2011-03-17 10:14:44, Error CBS SPI: (PerformSPInstallation:809)Machine running on battery power hr=0x800f0829
2011-03-17 10:14:44, Error CBS SPI: (wmain:1105)Failed to perform SP installation hr=0x800f0829
2011-03-17 10:14:44, Info CBS SPI: Reporting Failed event
2011-03-17 10:14:44, Info CBS SPI: SPInstall terminating, return code 0x800f0829

This clearly indicated that it is a prerequisite that your system should not be running on battery power when installing the service pack.
And indeed, after connecting my machine to an electrical outlet the service pack installation succeeded.

From → Technology, Windows 7

2 Comments
  1. tinkertoy permalink

    Thanks for the post. I had the exact same problem with one of the users in my company. Found out that the user’s primary HDD partition ran out of space (though it still has 1.67GB, but I guess it needs more).

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